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Sustainability of ‘mHealth’ interventions in sub-Saharan Africa: a stakeholder analysis of an electronic community case management project in Malawi
Dharmayat, Kanika I.; Tran, Tammy; Hardy, Victoria; Chirambo, Baxter Griphin; Thompson, Matthew J.; Ide, Nicole; Carlsson, Sven; Andersson, Bo; ODonoghue, John Martin & Mastellos, Nikolaos
Abstract
Background
The global health community and funding agencies are currently engaged in ensuring that worthwhile research-based programmes are
sustainable. Despite its importance, few studies have analysed the sustainability of global health interventions. In this paper, we aim to
explore barriers and facilitators for the wider implementation and sustainability of a mobile health (mHealth) intervention (Supporting
LIFE Community Case Management programme) in Malawi, Africa.
Methods
Between January and March 2017, a qualitative approach was used to carry out and analyse 13 in-depth semi-structured interviews with
key stakeholders across all levels of healthcare provision in Malawi to explore their perceptions with regards to the implementation and
sustainability of the mHealth programme. Data were analysed thematically by two reviewers.
Results
Overall, our analysis found that the programme was successful in achieving its goals. However, there are many challenges to the
wider implementation and sustainability of this programme, including the absence of monetary resources, limited visibility outside
the healthcare sector, the lack of integration with community-based and nationwide programmes, services and information and
communication technologies, and the limited local capacity in relation to the maintenance, further development, and management.
Conclusions
Future developments should be aligned with the strategic goals and interests of the Ministry of Health and engage with national and
international stakeholders to develop shared goals and strategies for nationwide scale-up. These developments should also focus on
building local capacity by educating trainers and ensuring that training methods and guidelines are appropriately accredited based on
national policies. Our findings provide a framework for a variety of stakeholders who are engaged in sustaining mHealth programmes
in resource-poor settings and can be used to develop an evidence-based policy for the utilization of technology for healthcare delivery
across developing countries.
Keywords
mHealth; child health; Malawi; community case management; sustainability; policy impact
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